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Privacy policy

Version 1.5 | Last updated: 08/04/2026

1. Introduction

Welcome to Pleezr, operated by Pleezr Inc (“Pleezr”, “we”, “us”, “our”).

Pleezr is a global compatibility-based dating and social platform. To deliver our core matching experience, we process certain personal data — including sensitive information about your preferences and compatibility. This Privacy Policy explains what we collect, why, how we protect it, and what rights you have.

By creating an account, you acknowledge that you have read and understood this Privacy Policy. Where we rely on consent, we will ask for it separately and explicitly.

2. Company Information

Pleezr Inc 1007 N Orange St, 4th Floor, Suite 5235 Wilmington, DE 19801 — United States Email: contact@pleezr.me

Role: Data Controller | Data Fiduciary (India DPDP Act 2023) | Business (CCPA/CPRA)

3. Eligibility & Age Verification

Pleezr is strictly for individuals aged 18 or older. We do not knowingly collect personal data from minors.

Measures we use:

  • Date of birth is required at onboarding. Accounts declaring an age below 18 are blocked from registration.
  • Phone number verification adds an additional layer of identity confirmation.
  • Our moderation systems actively monitor for signals of underage use, including user reports.
  • Accounts reasonably suspected of belonging to a minor are immediately suspended and permanently deleted along with all associated data.

If you believe a user may be a minor, please report them immediately using the in-app reporting tool.

4. Data We Collect

4.1 Account Data

  • Email address
  • Phone number
  • Date of birth (used for age verification)

4.2 Profile Data

  • Photos and profile media
  • Bio and self-description
  • Gender identity and expression
  • Relationship preferences and intent

4.3 Sensitive Data

Important: The following data is considered sensitive under applicable law. We process it only with your explicit, freely given, and informed consent, collected via a dedicated, non-pre-checked consent screen during onboarding.

  • Sexual orientation and dating preferences
  • Behavioral compatibility indicators derived from your 25-question compatibility test
  • Inferred personality and relational traits based on your responses

Without this consent, Pleezr cannot provide its core matchmaking features. You may withdraw this consent at any time from your account settings, which may limit app functionality.

4.4 Behavioral & Matching Data

  • In-app interactions (likes, passes, messages initiated)
  • Compatibility scores and test results
  • Profile engagement and activity signals

This includes data we infer about you based on your interactions, behavior, and test results (“Inferred Data”).

4.5 Location Data

  • Approximate location (city-level) — for match radius
  • Precise location — only when the app is in use and permission is granted

You may disable location access at any time in your device settings.

4.6 Communication Data

  • In-app messages
  • Audio or media shared in chats

4.7 Payment Data

  • Subscription tier and status
  • Purchase history and transaction identifiers

Payments are processed exclusively by Apple App Store and Google Play. Pleezr does not store full payment card details.

4.8 Technical Data

  • Device type and operating system
  • IP address
  • App version and crash reports
  • Session and usage data

5. How We Use Your Data

PurposeLegal BasisData Categories
Provide and operate the ServiceContractAccount, Profile, Behavioral, Location, Technical
Process sensitive data for compatibility matchingExplicit ConsentSensitive data (§4.3), Behavioral
Personalize recommendations and experienceConsentProfile, Behavioral, Location
Improve features and fix bugsLegitimate Interest — product improvementTechnical, Behavioral, Usage
Prevent fraud and abuseLegitimate Interest — platform securityAccount, Technical, Behavioral
Content moderation and safetyLegitimate Interest — user safetyProfile, Communication, Technical
Process subscriptions and paymentsContractPayment, Account
Communicate with usersContract / Legitimate InterestAccount, Communication
Advertising and user acquisitionConsent / Legitimate InterestTechnical, Device identifiers, Attribution data
Comply with legal obligationsLegal ObligationAll categories as required

6. Automated Decision-Making & Profiling

Pleezr uses automated systems to power its core features:

  • Compatibility scoring — based on your 25-question test responses
  • Match recommendations — algorithmic suggestions based on behavioral and preference signals
  • Safety moderation — automated detection of policy violations

The compatibility score is a matching tool only. It is not used to exclude users from the platform or to make any legally significant decision about them. This processing does not produce legal or similarly significant effects within the meaning of Article 22 GDPR.

You have the right to:

  • Request human review of any decision affecting your account
  • Express your point of view on how the system works
  • Contest outcomes that seem incorrect

Response time: 30 days — contact@pleezr.me

7. International Data Protection

Pleezr processes personal data globally on the basis of consent, contract, and legitimate interests as described in this Policy.

Pleezr is a US-based early-stage company. The EEA, UK, and Switzerland are not priority markets at this stage. We do not currently have a designated EU representative under GDPR Art. 27. Users in these regions may direct all data protection inquiries to contact@pleezr.me.

8. Data Sharing

We do not sell your personal data. We do not share personal data for cross-context behavioral advertising without user consent where required by law.

RecipientRolePurpose
Amazon Web Services (AWS)Data ProcessorHosting, storage, infrastructure
Google FirebaseData ProcessorAnalytics, crash reporting, authentication
TwilioData ProcessorIn-app messaging and SMS verification
Apple App StoreIndependent ControllerPayment processing (iOS)
Google PlayIndependent ControllerPayment processing (Android)
Meta (Facebook)Independent ControllerAdvertising measurement and attribution
Google AdsIndependent ControllerAdvertising measurement and attribution
Law enforcement / regulatorsRegulatory authorityWhen legally required by valid order

All processors are bound by Data Processing Agreements requiring them to process data only on our documented instructions.

Business Transfer: In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of the transaction, subject to applicable data protection laws. Users will be notified of any such transfer where required by law.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States, which may have different data protection laws than your own.

Where required, we rely on Standard Contractual Clauses (SCCs) and Data Processing Agreements with all third-party processors.

For Indian users: Transfers outside India are carried out in accordance with the DPDP Act 2023. Contact our Grievance Officer at contact@pleezr.me with subject line “Grievance India” for any questions regarding cross-border transfers.

10. Data Retention

Data TypeRetention Period
Account and profile dataUntil account deletion
In-app messages and mediaDeleted or anonymized within 30 days of account deletion
Compatibility test resultsDeleted within 30 days of account deletion
Payment and transaction records10 years (legal, accounting, and tax obligations)
Fraud prevention and abuse logsUp to 12 months after account closure
Technical and access logsUp to 12 months
Consent records5 years (to demonstrate compliance)
Customer support exchanges6 years from date of interaction
Data to prevent re-registration of banned accountsAs long as necessary to protect user safety

11. Your Rights

RightDescription
AccessRequest a copy of personal data we hold about you
CorrectionAsk us to correct inaccurate or incomplete data
DeletionRequest deletion, subject to legal retention requirements
ObjectObject to processing based on legitimate interests
RestrictionAsk us to limit processing in certain circumstances
PortabilityReceive your data in a machine-readable format
Withdraw ConsentWithdraw at any time, without affecting prior processing

To exercise any right: contact@pleezr.me — we respond within 30 days. We may ask for identity verification before processing your request.

12. US Privacy Rights (CCPA / CPRA & State Laws)

If you reside in California, Virginia, Colorado, Connecticut, Texas, Oregon, Montana, New Jersey, New Hampshire, Iowa, Nebraska, or Delaware, you have the right to:

  • Know what personal information we collect and how it is used
  • Access your personal information
  • Delete your personal information (subject to exceptions)
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information
  • Non-discrimination — exercising your rights will never result in different service levels or pricing
  • Appeal — if we deny your request, you may appeal by emailing contact@pleezr.me with subject line “Privacy Request Appeal”. If unsatisfied, you may contact your state’s Attorney General.

Pleezr does not sell personal information. Some data sharing with advertising partners (§16) may qualify as “sharing” under CCPA/CPRA. You may opt out at any time via contact@pleezr.me.

Response timelines:

  • California (CCPA/CPRA): 45 days, extendable by a further 45 days with notice
  • Other US states: as required under applicable state law

13. India — Digital Personal Data Protection Act 2023

Pleezr Inc acts as the Data Fiduciary for personal data processed in connection with users located in India.

Your rights as an Indian user:

  • Access — request a summary of personal data processed and the purposes
  • Correction — request correction of inaccurate or incomplete data
  • Erasure — request deletion, subject to legal retention requirements
  • Withdraw Consent — at any time; does not affect prior processing; may limit app functionality
  • Nomination — nominate another individual to exercise your rights in the event of your death or incapacity
  • Grievance Redressal — raise a complaint with our Grievance Officer

Notice at collection: At the point of data collection, Pleezr provides clear notice of the categories of data collected, the purposes of processing, and your rights as a Data Principal.

Cross-border transfers: Transfers outside India are carried out in accordance with the DPDP Act 2023 and applicable government notifications.

Language: Upon request, Pleezr will make reasonable efforts to provide a summary of this Policy in a local Indian language.

Grievance Officer: Data Protection Officer — Pleezr Inc Email: contact@pleezr.me (subject: “Grievance India”) Grievance requests will be acknowledged within 72 hours and resolved within the applicable statutory period.

14. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption in transit (TLS) and at rest
  • Access controls and authentication requirements for internal systems
  • Infrastructure managed through AWS with industry-standard security configurations
  • Regular security reviews and incident response procedures

If you believe your account has been compromised, contact us immediately at contact@pleezr.me.

15. Account Deletion

You may delete your Pleezr account at any time from Settings > Account > Delete Account.

Upon deletion:

  • Your profile, matches, and messages will be deleted or anonymized within 30 days
  • Certain data (fraud logs, legal holds, consent records) may be retained per §10

Important — Subscriptions: Deleting your Pleezr account does not automatically cancel your subscription. Cancel separately via:

  • Apple App Store: Settings > Apple ID > Subscriptions
  • Google Play: Play Store > Account > Subscriptions

16. Tracking, Analytics & Advertising

Pleezr uses tracking technologies for analytics, performance measurement, and advertising purposes.

TechnologyPurpose
Firebase Analytics (Google)Usage analytics, crash reporting, performance monitoring
Meta (Facebook Ads)Campaign measurement, attribution, and user acquisition
Google AdsCampaign measurement, attribution, and user acquisition
In-app event trackingUnderstanding feature usage and optimizing the Service

These technologies may collect device identifiers, app interactions, and attribution and campaign data.

Advertising & Attribution: Pleezr shares limited data with advertising partners to measure campaign performance, attribute installs and conversions, and optimize acquisition strategies. We do not sell personal data, but some data sharing with advertising partners may qualify as “sharing” under applicable laws including CCPA/CPRA.

User Controls:

  • Users may exercise their right to opt out of data sharing for advertising purposes at any time by contacting contact@pleezr.me
  • On iOS, tracking is subject to App Tracking Transparency (ATT) — we request your permission before any applicable tracking
  • You may change tracking preferences at any time in Settings > Privacy & Security > Tracking

Cookies: Our mobile app does not use browser cookies. If a web interface is made available, a separate Cookie Policy will apply at that time.

17. Children’s Privacy

Pleezr is not directed at individuals under 18. We do not knowingly collect personal data from minors. If we become aware that a minor has created an account, we will immediately delete it and all associated data. To report a suspected minor: contact@pleezr.me

18. Changes to This Policy

  • Minor changes (wording, clarifications): we update the “Last updated” date
  • Material changes (new data uses, new third parties, new jurisdictions): we notify you via in-app notification and/or email, and where required by law, request updated consent before changes take effect

19. Contact

Pleezr Inc 1007 N Orange St, 4th Floor, Suite 5235 Wilmington, DE 19801 — United States Email: contact@pleezr.me Response time: within 30 days

PLEEZR Inc — Privacy Policy v1.5 | contact@pleezr.me

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